How teams use Termina to understand what broke and why

Starting From the Incident

When an incident occurs, the first question is timing.

Teams begin by identifying:

• When the issue started

• What changed around that time

• Which environment was affected

This frames the investigation.

Using Change History

Change history provides a chronological view of:

• Deployments

• Configuration changes

• Infrastructure updates

• Runtime state shifts

Teams use this timeline to narrow the set of possible causes.

Applying System Insights

Insights highlight changes that may carry risk or inconsistency.

They help teams:

• Spot unexpected deployments

• Identify drift

• Understand cross-system impact

This reduces manual correlation across tools.

Narrowing the Root Cause

By combining history and insights, teams can:

• Eliminate unrelated changes

• Focus on high-impact events

• Understand how production reached its current state

This shortens time to resolution.

After the Incident

Post-incident, teams often review:

• The full sequence of changes

• Gaps in visibility

• Missed signals prior to impact

This improves future response and prevention.